Solution for Clinics & Medical Offices
Patients identified correctly.
From the first visit.
Verify the patient's CPF (Brazil's individual taxpayer ID) at registration, confirm name and date of birth and eliminate record errors. Compliance with CFM (Brazil's federal medical council), ANVISA (the health regulator) and LGPD (Brazil's data protection law) from the first endpoint.
The cost of inaction
Wrong data in a patient record has real consequences.
1 in 4
electronic medical records in Brazil contain some registration inconsistency that affects billing with health insurers
ANS, National Agency for Supplementary Health, 2023
34%
of reimbursement denials by health insurers are caused by registration data that differs between the clinic and the beneficiary
IESS, Institute for Supplementary Health Studies, 2023
Revocation
of the professional license can be applied by the CFM to doctors who perform procedures on minors without verifying identity and guardian authorization
CFM, Resolution 2.217/2018 (Code of Medical Ethics)
Industry challenges
What starts at registration
ends up in billing.
Patients with wrong data in the record
Errors in name, date of birth or CPF at registration create inconsistencies with the ANS, reimbursement denials from insurers and clinical risk in prescriptions.
Restricted procedures performed on minors
Aesthetic procedures and invasive interventions are prohibited for minors without guardian authorization. Without an age check, the clinic takes on civil liability and risk before the CFM.
Duplicate manual registration and rework
Forms filled in by the front desk concentrate typing errors and create duplicate records. Each inconsistency becomes a denial from the health plan or a support ticket.
How CPFHub.io solves it
Every challenge has a direct answer.
Problem
The patient gives wrong data at the front desk
Solution
The API returns the full name and date of birth linked to the CPF from our own database, revalidated periodically against Receita Federal (Brazil's federal tax authority). The clinic management system fills in the form automatically, with no typing and no errors before the first visit.
Problem
A patient under 18 books a restricted procedure
Solution
The date of birth returned by the API confirms age of majority in ~150 ms. Procedures with an age restriction are blocked automatically at booking, before any in-person contact.
Problem
The insurer denies reimbursement over mismatched data
Solution
Name and CPF checked against our database, revalidated with Receita Federal, make sure the data sent to the insurer matches the real beneficiary. Fewer administrative denials and less rework for the billing team.
Legal compliance
The regulation you need.
The infrastructure that delivers.
Medical records
Sets obligations for correctly identifying the patient in the record. Incorrect data is a disciplinary irregularity before the Federal Council of Medicine.
Protection of minors in procedures
Aesthetic procedures and invasive interventions on minors without guardian authorization are an infraction. Checking age of majority by CPF documents the clinic's due diligence before treatment. The ECA is Brazil's Child and Adolescent Statute.
Health data as sensitive data
The LGPD classifies health data as sensitive, which requires a stronger legal basis and specific consent. CPFHub.io provides compliance and documentation from the first endpoint.
CPFHub.io provides a documented legal basis and a data protection impact assessment (RIPD in Portuguese) for audits by ANPD, Brazil's data protection authority, and for accreditation processes with health insurers.
We eliminated the forms with wrong data. The patient gives their CPF at the front desk and the system already shows validated name and date of birth. Our denials for mismatched data from the health plan dropped by more than 40%.
Luciana Matos
Administrative Director · ClínicaViva
Patients identified correctly.
From the first visit.
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