Solution for Insurance

Less claims fraud.
KYC at registration.

Validate the policyholder's CPF (Brazil's individual taxpayer ID) at registration, at claim time and at every update. Identity confirmed in real time, LGPD (Brazil's data protection law) up to date and compliance with SUSEP requirements.

The cost of inaction

Insurance fraud is not an exception.

10%

of the claims paid by Brazilian insurers are fraudulent, pushing up product prices for the whole portfolio

CNSeg, National Confederation of Insurers, 2023

R$ 14 billion

is the estimated annual cost of insurance fraud in Brazil, in Brazilian reais (BRL), directly affecting loss ratios and pricing

CNSeg / FenaSeg, 2023

Penalty

from SUSEP, Brazil's insurance regulator, for insurers with incorrect policyholder records or without adequate document validation

SUSEP Circular 667/2022

Industry challenges

What exposes your insurer
to unnecessary risk.

Identity fraud in claims

Policyholders use other people's CPFs or inconsistent data to file fraudulent claims. Every successful fraud raises the loss ratio and pushes up the product price for the whole portfolio.

Registrations with incorrect data

Wrong data in the policyholder record causes problems in claims adjustment, incorrect payments and trouble in subrogation actions. The error starts at onboarding and drags on for years.

Slow, manual onboarding

Insurance sold through brokers depends on filling in forms by hand and validating later. The process raises acquisition cost and drives away customers who expected digital speed.

How CPFHub.io solves it

Every challenge has a direct answer.

Problem

A claim filed with someone else's CPF

Solution

The API checks the name and date of birth tied to the CPF in ~150 ms and, when needed, the Real-Time Lookup returns the registration status straight from Receita Federal. If the data does not match the registered policyholder, the claim is blocked before any payment.

Problem

Incorrect registration data causes rework

Solution

The policy application form fills in name and date of birth automatically from the CPF entered. The policyholder does not type biographical data: the API delivers it, standardized and periodically revalidated against Receita Federal.

Problem

The brokerage loses customers to a slow process

Solution

REST integration with a typical response time of ~150 ms. Autofill removes manual steps and shortens quoting time. The customer buys the policy in the same flow, without sending documents.

Legal compliance

The regulation you need.
The infrastructure that delivers.

SUSEP Circular 667/2022

Policyholder identification

Requires insurers to keep policyholder records up to date and consistent. Data that has not been validated can lead to penalties and affects claims adjustment.

LGPD, Law 13.709/2018

Protecting policyholder data

Processing the CPF and biographical data of policyholders requires a declared legal basis, a specific purpose and access controls. CPFHub.io delivers compliance from the first endpoint.

Civil Code, Art. 422

Objective good faith in contracts

Insurance contracts require the information given by the policyholder to be truthful. Checking the CPF at registration documents the insurer's diligence in collecting data.

CPFHub.io provides privacy impact reports (RIPD) and a documented legal basis for regulatory audits by SUSEP and the ANPD (Brazil's data protection authority).

The CPF became our single entry point. We eliminated manual validation rework, cut fraudulent claims by more than 30% and digital onboarding got two minutes faster.
AC

André Costa

Head of Products · SeguraBem

SeguraBem
Insurance · Brazil

Your policyholder records
free of fraud from the first field.

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Instant access to your API key and the documentation.

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